The Line Up

We’d love to show you what we can do

Matt Managing Director

Matt set up what is now a full-fledged, marketing & web agency while studying Business & Marketing at Bournemouth University. Operating throughout his 4-year degree, Matt’s start-up business entailed creating hand-coded websites and offering basic digital marketing services. Before graduation, Matt had successfully secured his first marketing & web ‘retainer’ with a local manufacturer.

Today Matt heads a team of 12 in-house professionals and, although the days of tactical tasks are long gone, still enjoys being involved in projects and meeting with clients; he oversees most large-scale projects, particularly ones that are web-based. Naturally, Matt is responsible for the overall strategy and planning of the business and regularly coordinates with senior management across the web development, client servicing and creative departments on key developments and requirements.

In addition to his responsibilities as Managing Director at EMSL, Matt is also a Director at two other software companies and acts in an advisory role for a small number of local businesses.

Outside of work, he can be found doting on his two young daughters, watching DVD box sets with his wife Kizzy or keeping fit with football and the gym. His neighbours don’t appreciate his midnight jam sessions on drums and guitar, but his ability to turn his eyelids inside out has kept them at bay so far!

Heather Technical Director

Our technical guru Heather heads our web development department and is the longest-serving member of the team, having joined EMSL in 2010. Since the age of 13, she has had a passion for all things technical, teaching herself Java, C, HTML, CSS and PHP which she later expanded on with her formal education.

She studied Computer Science at the University of Manchester where she earned a scholarship for academic attainment. Later, whilst continuing her studies at the University of Hertfordshire, she was awarded another scholarship, this time for User Interface Development.

As Technical Director, Heather is responsible for overseeing and implementing web and bespoke web app development projects as well as managing all maintenance work and updates. Heather has a long list of intimidatingly clever systems under her development belt including content management, eCommerce, social media integration and tailored client automation.

Outside of work, Heather’s interests are as diverse as they come; the ice hockey enthusiast who roots for NHL’s Pittsburgh Penguins also enjoys swimming, gardening, video games, building web apps and websites and running a popular Sims fan site. If that’s not diverse enough for you, ask her about her bird-flapping origami skills.

Katia Client Services Director

Katia joined EMSL in 2015 and is responsible for overseeing all client relations, supervising, guiding and developing the client servicing team and playing an active role in the management and implementation of marketing activities and projects. Katia is multilingual and has an experience-driven understanding of strategy, brand and reputation management, which allows her to develop and manage effective communication strategies and messaging for clients, in line with their business objectives.

As a graduate of Film & Drama from the University of Reading, Katia began her career in television, but decided soon after that her passion lies in marketing. Over the past 17 years, Katia has acquired solid experience in marketing, corporate communications, PR and event management, working on both client and agency sides in London, Dubai, Abu Dhabi and Amman. Katia has represented many multinational brands across a number of industries including retail, FMCG, telecoms, government, automotive, gaming and real estate.

Katia’s passion outside of work lies in the arts; an ardent fan of foreign and independent films and trips to the theatre and museums. Her passion for kickboxing, salsa and sketching have taken a backseat and at some point she plans to stop making excuses. She claims she can climb up door frames and stay suspended at the top. We’ll believe it when we see it Spiderwoman!

Helene Senior Account Manager

Our Senior Account Manager Helene joined us in 2014 and, ever since, has played a key role in managing client relationships within EMSL. As the main point of contact for many of our clients, Helene is responsible for supervising and implementing a range of marketing activities, from concept and planning all the way through to execution and reporting, across a range of communication platforms. A graduate of Textiles & Fashion Marketing from the University of Leeds, Helene is passionate about the design and marketing industry, and has accumulated over 10 years of agency experience.

From running around her young daughter and two dogs to running a small cake business from home, Helene is a master in disguise (joking aside, she IS a master cake baker and decorator). Did we forget to mention that she keeps the office entertained with her uncannily accurate monkey impressions?

Ollie Senior Account Manager

Oliver joined EMSL in 2018 as a Senior Account Manager and is responsible for building effective marketing strategies and delivering tactical solutions for a number of key clients across the agency.

With over 15 years’ marketing and brand experience, and a Marketing degree from Portsmouth University, Oliver is an accomplished digital marketing, communications and brand professional. Experienced across a range of disciplines, he has worked with brands and organisations across a broad spectrum of sectors, from the world of cables and cruise ships to cocktail makers and non-profits.

More tea than man (legend has it) and a father of two girls, Oliver spends what little free time he has at gigs - he loves a post-rock ‘dad band’, obsessing over his fantasy football team, renovating his 100-year-old house and challenging himself to daily ‘one-minute briefs’ (the agency- world equivalent to a daily crossword) to keep his mind sharp.

Louis Senior Designer

Our Senior Designer Louis joined EMSL in 2014 and is responsible for overseeing all creative output for clients, managing all aspects of design and production across the agency’s graphic and digital projects.

Graduating in 2006 with a DipHE in Visual Communication Design, validated by Middlesex University, Louis has tirelessly worked his way up in the design world accumulating a wealth of experience on both in-house and agency levels within the City and the Home Counties.

When he’s not inundated with design requests, Louis splits his time between going to the gym and creating music. As a resident artist at BYBL Records, Louis produces music for the label and still manages to find the time to DJ at clubs across London and Ibiza along with many summer festivals. And we mustn’t forget to mention that he’s a (semi) retired MMA fighter, karate black belt and former self-defence instructor, so it’s well advised to keep your distance.

Fern Marketing Administrator

Fern joined EMSL in 2017 in the capacity of apprentice as part of her Digital Marketer Level 3 Apprenticeship with Solveway. With previous work experience in retail and beauty therapy and formal qualifications in the latter, Fern took the decision to follow a completely new path with marketing. Over the past year, her passion and dedication to the field have not wavered and she has successfully managed to balance her responsibilities at work with her academic commitments.

Fern plays an active role in a whole host of marketing services including social media management, content development, digital campaign optimisation, marketing and web reporting, as well as management of a number of accounts. She also supports her colleagues across the other departments in the agency.

Fern has been an avid tennis player since the age of five, participating in league games to this day. Her eclectic taste in music covers everything from Big Band and Motown to 80’s and Disco. With her ability to manipulate her body into the ‘crow’ yoga pose, we’re sure meditation music is also on her playlist.

Anthony Front End Developer

Anthony joined our web development team in 2017 and is responsible for front-end web development, HTML and CSS, WordPress, PSD to HTML and maintaining and updating websites.

Anthony’s love of design and passion for website building began in his early teens when he taught himself HTML and built his first website. He graduated with an honours degree in graphic design from the University of the West of England and has a background in technology design and art.

Anthony has since developed websites for a number of organisations across a wide variety of sectors. He has experience in bringing design concepts to life and writing clean, effective code in order to create innovative design solutions. He prides himself on having a logical approach to problem solving, great attention to detail and an eye for structure and balance.

Anthony is as committed to fitness as he is to web development, regularly taking up activities such as yoga, weight training, running and cycling. As part of his health regime, he enjoys cooking up some spicy heat in the kitchen with his favourite chilli being the Naga pepper. He has also perfected the art of cooking rice - we’re just waiting for that dinner invitation now!

Emma Studio Manager

Emma joined EMSL in early 2019 as Studio Manager. She is usually the first point of contact for any enquiries.  Within her role, Emma looks after the administrative side of EMSL and is ready to deal with any and every eventuality in that capacity, from creating budget reports and keeping filing systems up to date, to doing the weekly online shop – nothing is too big or too small!

Emma has degree in English with Drama from the University of Greenwich and spent many years working on her own production company as an actor and playwright.  Throughout that time she happily worked as a successful PA/ Office Manager.  This helped to fulfil Emma’s need to be busy and organised (not often a strong actor’s trait) and build a solid career in administration. Working in both the accountancy and commercial property sectors she is now transferring her skills to the Web and Marketing world.

Outside of office hours Emma, following on from writing plays, has now written two novels, (both of which are published on amazon kindle) and she is trying to find the time to write the next one.  Married with a toddler, Emma spends most of her time with her little family but also loves swimming, running, reading, watching boxsets and, very occasionally, going to the theatre and cinema when a babysitter is found.